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Seminole County clerk reopens three Sanford offices after breach, but most online services remain down

The clerk's courthouse, juvenile center and annex in Sanford are open weekdays for set services; other locations and online services stay offline after an Oct. 28 intrusion.

Tobias Oakley· AI-assisted, edited by Jake Team

October 29, 20263 min read

Courthouse Service - illustration, Jake Team LLC

Update, Nov. 6: The Seminole County Clerk of Court has reopened three of its Sanford locations to the public, but most of its online services were still unavailable Friday, more than a week after the office found an intrusion in its systems and shut them down.

A notice on the clerk's website lists these locations as open Monday through Friday, 8 a.m. to 4:30 p.m.:

  • Seminole County Courthouse, 101 Eslinger Way: payments for child support and court obligations, court records, filing new suits, recording and marriage licenses.
  • Juvenile Justice Center, 190 Eslinger Way: probate, juvenile and dependency matters.
  • James E.C. Perry Annex, 91 Eslinger Way: injunctions.

Every other clerk location remains closed, and online services remain unavailable "until further notice," the notice says. The clerk's office said it will post updates as more locations reopen and online services come back. The Orlando Sentinel reported Friday that the clerk expects the website to be fully running soon; the office has not posted a date.

Paying fines and fees

The same notice links to an outside payment page for citations and criminal fines and fees, along with pages for upcoming tax deed sales and tax deed auction files. Payments for child support and court obligations can be dropped off after hours in a box at the courthouse or sent by mail to P.O. Box 8099, Sanford, FL 32773.

When the outage began, the clerk's office said deadlines and payment due dates falling during the outage would be extended and that no penalties would be charged for late payments, Spectrum News 13 reported. The office also said at the time that it would not add late fees or suspend driver's licenses over traffic tickets during the outage, and that parents could still pay child support through Florida PayKidz, the state's online payment site. The clerk has not said when that grace period will end.

Residents with questions can call the clerk's customer service line at 407-665-4300, according to Spectrum News 13.

What the clerk has said about the breach

Clerk of Court and Comptroller Grant Maloy told Spectrum News 13 that the intrusion was discovered at 5 p.m. Wednesday, Oct. 28, and that the office then turned off internet access and its systems while an outside team of experts assessed the situation. "So the system itself was not ransomware. It was not locked down by a bad guy. It was us turning things off to assess the situation," Maloy told the station.

Maloy said no information had been encrypted, and the clerk's office told WKMG News 6 that its review had turned up neither ransomware nor compromised information. The office has not publicly said how the intruder got in or who was responsible.

Every clerk location was shut to the public on Friday, Oct. 30, while courts stayed open for injunctions and probate, with a goal at the time of reopening the following Monday once the outside experts were satisfied the problem could be cleaned up, Maloy said.

A separate state breach

The clerk's outage came the same week the Florida Department of Education confirmed that hackers got into its student financial aid website, an incident the department said could have revealed Social Security numbers among nearly 5 million people affected. There is no indication the two incidents are connected.

Sources

  • https://www.seminoleclerk.org/
  • https://mynews13.com/fl/orlando/news/2026/10/30/seminole-county-clerk-offices-close-after-system-intrusion
  • https://www.clickorlando.com/news/local/2026/10/30/seminole-county-courthouse-florida-financial-aid-site-report-data-breaches/
  • https://www.clickorlando.com/video/news/2026/10/29/seminole-county-clerk-of-court-s-website-knocked-offline-after-hack-sources-say/
  • https://dysruptionhub.com/incidents/profiles/seminole-county-clerk-of-the-circuit-court-and-comptroller-2026-01/
  • https://www.orlandosentinel.com/2026/11/06/seminole-clerk-of-court-expects-website-fully-running-soon-after-hack/
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Tobias Oakley· AI-assisted, edited by Jake Team

Tobias Oakley writes about community life, schools, public safety, and local events in Winter Springs.

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